Contract Insights

Why Communication can Make or Break a Successful Acquisition and Improve Contract Management

Improving Contract Management is not an easy process. There are numerous steps that are involved with the acquisition process. From identifying the initial needs, all the way down to monitoring performance once a contract has been awarded will require multiple people – sometimes from different departments – to get involved. If too many people are contributing to the acquisition process, but aren’t making the effort to communicate with one another internally then the process can be unsuccessful from the start. This creates a communication gap. Not only is effective communication imperative to a successful acquisition process and improving contract management, but an open dialogue with the industry and potential vendors is too.

This post was originally published 9/15/17. Updated 6/5/18.

Government contract management involves forming strategic business alliances with trusted governmental agencies and other private-sector contractors who can provide goods and other services to them. Government agencies regularly track, review, and approve a multitude of different contracts each fiscal year. Many of these agreements are quite complex in nature, and often require a rigorous set of policies to guarantee their obligations and deadlines are being met. Establishing and sustaining formal business relationships with vendors, suppliers, and other providers can become problematic for many agencies without the proper contract management tools.